Training, keyword recognition and in-app reporting are key to maintaining age restrictions for TikTok users

Training, keyword recognition and in-app reporting are key to maintaining age restrictions for TikTok users

In-app training, keywords, and reports help thousands of TikTok security professionals ensure only old enough Cambodians have a TikTok account.

Every day, creators from all walks of life come to TikTok to connect with a global community.

From parents sharing their best advice — #momhack has 1.8 billion views — to seniors showing off epic reunions with best friends and family after receiving a Covid-19 vaccine, TikTok welcomes a wide range of communities to join in. express creatively and have fun.

However, in Cambodia – as in the rest of the world – TikTok users must not be under the age of 13.

And every day, thousands of security professionals at TikTok are tasked with the crucial task of helping to keep the TikTok community safe – in Cambodia and elsewhere.

Part of that job is designing strategies and tools so that only those old enough have a TikTok account.

One such strategy TikTok uses is to train the platform’s safety moderation team to be alert to signs that an account may be used by a child under 13.

Safety moderation also uses other information provided by users, such as keywords and in-app reports from the TikTok community, to help surface potential underage accounts.

And when the security team thinks that an account may belong to an underage person, the account will be suspended.

In addition to working to prevent minors from using TikTok’s service, the platform has introduced meaningful tools and policies designed to promote a safe and age-appropriate experience for teens aged 13-17.

For example, when young teenagers start using TikTok, the platform intentionally restricts access to certain features, such as direct messaging, and automatically sets accounts for users aged 13 to 15 to private by default.

TikTok also aims to provide parents with resources they can use to have conversations about digital safety and decide on the most comfortable experience for their family, including family pairing features.

TikTok has a 12+ rating in the App Store, which allows parents to use device-level controls to prevent their child from downloading the app.

To help prevent people from using TikTok if they are not yet old enough to do so, TikTok has designed a neutral and standard age barrier that requires people to fill in their full date of birth to discourage people from simply click on a pre-populated minimum age.

If someone does not meet TikTok’s minimum age requirement, TikTok suspends their ability to attempt to recreate an account using a different date of birth.

While most people understand the importance of telling the truth about their age, some fail to provide the correct information, which is a challenge many online services face.

It’s for this reason that TikTok’s commitment to enforcing minimum age requirements doesn’t stop at the age barrier, and TikTok takes a number of additional approaches to identify and remove incumbents. accounts suspected of being minors.

Additionally, in TikTok’s Transparency Report, TikTok published the number of accounts removed for violating the platform’s Community Guidelines.

To bring more visibility to the actions taken by TikTok to protect minors, TikTok is also sharing similar information regarding alleged minor account deletions, starting with TikTok’s upcoming report.

“TikTok continues to expand the information provided in these reports – such as releasing the volume of reinstated content that has been appealed – to help the industry move forward by leading the way in transparency and accountability for user safety,” said Kyu Kyu Thein. , Head of Public Policy, Cambodia at TikTok.

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